Shipping policy

Shipping Policy

 

At Nuestra Casita Co, we aim to process and ship your order within 24-48 hours after the order has been
placed. However, orders placed over the weekend or on a holiday will be processed the following
business day. We use ShipStation to offer competitive shipping rates. Shipping times may vary depending
on your location and the availability of products. Please note that delivery times do not include the 24-48
hours that it takes to process the order.

Once your order has been shipped, you will receive an email with a tracking number for your
convenience. Please note that it can take some time for the tracking information to be updated.
If you have any questions regarding shipping or need help tracking your order, please contact our
customer service at support@nuestracasitaco.com

 

Compliance with Consumer Protection Laws

Nuestra Casita Co. is dedicated to ensuring our business practices comply with applicable consumer
protection laws, including the Federal Trade Commission (FTC) regulations and California's Unfair
Competition Law (UCL). We prioritize transparent, fair, and honest interactions with our customers,
aligning our practices with the requirements of these laws. We respect and uphold your rights as a
consumer in all our dealings.